UUorld

Over the past several days, Mac and Linux users were unable to access the Data Portal through UUorld. This was due to a server misconfiguration that was blocking communication between the UUorld application and the Data Portal. We apologize for the error, and greatly appreciate the help from the UUorld community in finding and isolating this issue.

UUorld’s networking capabilities are limited inside some networks that use proxy servers. If your network uses a proxy, you will likely see a blank page when you click “Browse Stats”.

We will be releasing a new version soon with the proxy issues resolved. If you would like to be emailed when we update this issue, please contact us.

We recently learned that there is an error when launching UUorld on some versions of Windows XP. The error is “Database Connection Error. Exiting.”

If you are receiving this error, we are working to get it fixed as quickly as possible. If you want, send us an email and we’ll keep you in the loop.

Two bugs were fixed today:

1) An issue that intermittently caused stat imports to fail.

2) A crash that occurs when toggling stats on older or less capable graphics cards.

You can download the new version here.

The two issues preventing people from logging into the portal have been resolved. If you have any trouble with the portal or any other feature please contact us.

There are two bugs afoot right now:

1) When people create accounts to download data from the portal, our confirmation emails were getting caught in our mail provider’s spam filter. So for now, you can download stats without confirming your email. In the meantime we are working with our mail provider to resolve the issue.

2) Some Windows XP users who have NOT updated to SP3 may be getting either a crash or no response when they push the “Browse 10,000+ Stats” button on the application.

We are fixing these problems as we speak and a solution will be available shortly. Please check back here for updates. If you find other problems that we haven’t logged in our known issues section please contact us and tell us about it.

Thanks for your patience and we apologize for the inconvenience.